Start a conversation with NPX.
Questions about the platform, institutional access or the company itself all begin in the same place. Tell us what you need and we will point you to the right part of the team.
Company and contact details
Company information
NPX Exchange Ltd is a trading and fintech services company focused on the global digital asset market.
- Legal nameNPX Exchange Ltd
- IncorporatedSeptember 25, 2023
- JurisdictionCalifornia, United States
- Operating baseSan Francisco, California
- FocusDigital asset trading and fintech services
Company registration details can be checked against official California records. This page does not publish a street address or phone line; written inquiries are the supported contact channel.
Written inquiries
Use the address below for general questions. Message routing is handled by topic.
- General[email protected]
- Institutional[email protected] · subject "Institutional inquiry"
- Media[email protected] · subject "Media inquiry"
- Security[email protected] · subject "Security report"
- LanguagesEnglish; multilingual support is expanding
Messages are reviewed during business operations. Response times vary, and sending a message does not create a client relationship or guarantee account access.
Global reach, local rules.
NPX's illustrative network spans North America, Europe, Asia, the Middle East and other emerging digital asset markets. Serving that network means accounting for differences in language, trading habits, payment environments and regulatory requirements.
Product availability is adjusted according to applicable laws and regulatory policies in each jurisdiction. Some services may not be available in your region, and some may require additional eligibility checks. If you are unsure, include your country and the service you are asking about in your message.
- Include your jurisdiction so the team can give accurate availability guidance.
- Institutional inquiries should describe the entity, role and intended use.
- Security reports should avoid including secrets, keys or passwords.
Before you write.
Short answers to the questions the team hears most often. For anything specific to your account or jurisdiction, contact us directly.
Is NPX Exchange Ltd a licensed financial institution?
NPX Exchange Ltd was incorporated in California on September 25, 2023. Incorporation is a company registration step and does not mean the company automatically holds financial services licenses in every country or for every business line. Services subject to special supervision are intended to open only after the necessary legal assessment, compliance review and applicable licenses.
What services does NPX provide?
NPX describes itself as a trading and fintech services platform for the global digital asset market. Its scope includes digital asset trading, asset conversion, market data, account management, risk control, professional trading services and institutional capabilities such as API access and permission management. Availability differs by jurisdiction and user eligibility.
Are the user figures on this website audited?
No. Figures such as 5.8 million registered users, 1.2 million monthly active users, 3.6 million cumulative trading users and coverage of more than 80 countries are illustrative company-provided parameters for the third quarter of 2026. They are not audit-verified operating data and should not be relied upon as a representation of current performance.
How do I report a security concern?
Write to [email protected] with the subject line "Security report" and enough detail to help the team understand the issue. Never send passwords, private keys, recovery phrases or one-time codes by email, and never approve a withdrawal you did not initiate.
Does NPX offer services in my country?
Product availability varies by jurisdiction. NPX plans to adjust availability in accordance with applicable laws and regulatory policies, and certain products may require licenses that have not yet been obtained. Contact the team with your location and intended use for current guidance.
The NPX network
Six domains, one company story. Start wherever your question lives.
Domains in the NPX network are operated as separate informational properties. Verify official channels before acting on any company information.
Prefer to read first?
Start with the trading infrastructure story, or see how NPX approaches security and global growth.